Salesforce Industries Specific CRM that speak the unique language of your business.
The varied needs of different industries make it difficult to develop a single customer relationship management platform, which would fulfill all the requirements. Salesforce has come up with its Industries product suite that caters to all the Salesforce industry-specific requirements to enable businesses to operate more tactfully.
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Salesforce industry-specific solutions are products that speak the unique language of each industry and together with Cloudz Stars business and technical expertise, we can further customize this solution to help your businesses accelerate digital engagement and increase return on investment.
Education Cloud
Salesforce Education Cloud is a powerful technology suite that provides solutions to drive learner and institution success. Salesforce Education Cloud allows an educational institution to have visibility into every aspect of its relationship with its student and staff, from admission and enrollment, financial aid information to courses, grade data, and so on.
It also provides institutions with purpose-built education products and solutions, as well as the latest innovation from the trusted Salesforce platform such as robust AI, analytics, integration capabilities and so much more.
• 11% increase in enrolment
• 38% faster response to student needs
• 40% increase in student engagement
• 60% reduction in Information Technology expenses
• 80% improvement in staff productivity
• 195% ROI with a 7 month payback period
• $2.4M total legacy cost savings
• Increase in alumni and donor involvement and funds.
Real Estate Solutions
To find success in real estate, you need to be flexible. You need to be able to handle and understand complex situations and concepts. You need have a very clear idea of who your clients are, and what they want and cater for their needs promptly. Real Estate agents generally find themselves having to juggle many different clients at once, and these clients need to be easily distinguished from one another.
Whether your company is in the real estate developer, broker, or in rental business, Cloudz Stars has the customized Salesforce solution that fits your business needs. Our solutions provide you with the tools necessary to stay on top of your clients' needs and requirements.
• Sales Coverage
• Opportunity Management
• Contract Management
• Quotation Generation
• Asset Management
• Marketing Communication
• Analysis
• Payment tracking and handling
• Accurate Forecasting
Financial Services Cloud
Financial Services Cloud is a Salesforce product that has been designed to support wealth management, retail banking, commercial banking, and insurance carrier markets. Financial Services Cloud includes pre-built data model that is used to help advisors, bankers, and captive insurance agents better track their prospects and clients, putting them in a position to provide excellent service to their clients.
• Wealth Management
• Guided Loan Application
• Personalized Service & Marketing
• KYC Management
• Opportunity Management
• Customer Life Cycle Management
• Omni Channel Communications with Clients
Health Cloud
Salesforce Health Cloud uses the power of the cloud, social and mobile technologies to create an environment that enables everyone from admins to patients to specialists to get the information they need at any time and on any device. Salesforce Health Cloud delivers a holistic and real time view of each patient’s health, giving healthcare providers the information they need to provide care that improves outcomes for patients and populations.
Salesforce Health Cloud works synchronously with your health system’s EHRs to make patient data easily referenced, actionable and current from any device. And with medical devices and wearables integrated directly to Salesforce Health Cloud,
• Create rich, contextual patient profiles
• Integrate patient data from the electronic health record(EHR)
• Incorporate third-party data from medical devices and wearables
• Prioritize health care providers tasks across all patients’ needs
• Segment and manage patient populations
• Map personal and professional caregiver networks
• Collaborate seamlessly with care teams and patients
• Assign tasks to caregiver networks
Automotive Cloud
Salesforce offers many tools to help OEMs, new and used dealers, and automotive specialty firms to drive and nurture leads as well as increase sales conversions. Once they become customers, Salesforce automotive management solutions can help you build lasting, profitable relationships with your customers.
Provide an exceptional dealership experience and win customers for life with Salesforce Automotive Cloud. Improve the car-buying experience with a seamless transfer of customer information from the OEM to the dealership to finalize sales. Seamlessly transition customers from sales to service and aftermarket opportunities with automated campaigns. Give customer support agents a 360-degree view of the vehicle and customer engagement history and resolve inquiries quickly across any channel.
• Connect OEM, dealerships and retailers.
• Deliver a cohesive, digital car-buying experience.
• Automate and personalize after-sales engagement.
• Grow aftermarket parts revenue with digital commerce and enhanced channel visibility.
• Engage prospects across multiple touch-points
• Digitize the RFP response process and streamline tracking and forecasting of production contracts.
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Travel & Hospitality Cloud
Leading businesses within travel and hospitality are using the Salesforce platform to pack every customer engagement with seamless, personalized experiences. Provide personalized service to travelers to create loyalty, inspire future travel, and stay with your business. Powered by data from online behavior, create unique customer profiles that inform customized traveler journeys and destination activities based on travelers’ interests and preferences. Track reservations, send personalized messages and offers, and anticipate your customers’ needs to stand out in a competitive industry.
• Customer Loyalty solutions / Reward programs
• Engage customers across their end to end customer journeys
• Digitise, automate, and innovate business processes
• Empower employees with digital tools.
• Connect with travel ecosystem partners
• Make better decisions with data
• Serve customers on their preferred channel and reflect context of customer situation.
• Consolidate all partner information in one place to help manage partner relationships
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