Succeed in Customer Relationship Management
#1 CRM Worldwide
Grow Sales Faster
Salesforce Sales Cloud CRM is the #1 Sales Force Automation Software as ranked by Gartner in 2021 . Salesforce Sales Cloud brings automation and workflow capabilities to upgrade sales' team performance for a faster return on investment. Sales Cloud provides an all-in-one sales CRM platform to track leads, turn them into opportunities, and close deals while keeping your customers satisfied.
+26%
Deals Win Rate
+31%
Lead Conversion
+37%
Forecast Accuracy
+38%
Sales Productivity
29%
Increase in Revenue
Sales Cloud Features
Account & Contact Management
As your business grows, you need to keep your contact information organized and secure. the contact management feature in Sales Cloud provides you with the tools you need to collect customer data, track conversations, follow up with leads, and more.
Salesforce’s easy-to-use customer management software gives you a complete view of your customers, take advantage of consolidated contact data such as interaction and purchase history, internal discussions, or even contacts' social media content to understand their opinions or challenges more holistically.
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Opportunity Management
Successfully manage your opportunities throughout their journey and leverage real-time updates to react when necessary. View critical details in a rich activity timeline of your customer's activity. Know whom you’re competing against, what stage your deal is in, and what moves you need to make next to win.
Track all associated activities as they happen and receive updates when action is needed. Optimize the process by employing email templates, automatic quotes, or revenue and quantity schedules.
Pipeline Management & Sales Forecasting
Get real-time visibility of your team’s pipeline and forecast with precision so you can grow your business with confidence.
Keep a comprehensive view of your entire pipeline and business. Get real-time visibility into your forecasts and make adjustments on the fly. Use data insights and predictive AI to clarify business decisions that drive revenue. Easily maintain the health of your pipeline on a single pane of glass. Hone in on the most promising deals with quick filters and out-of-the-box KPIs.
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Process Automation
Set your business processes and approval requests to be finished automatically.
Process Builder provides a simple point-and-click interface to automate business processes. You can create automatic email alerts for deals over a certain size, auto-assign tasks as a deal moves through the different stages.
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Automate approval processes for any business requests, including deal discount approvals, travel, and expense reports. Address requests that require manual approval rules directly in Chatter or via email.